Shop Reviews & Testimonials - Taylor Automotive Service

Susan K Yoder

Customer Review

★★★★★

Taylor automotive always has given great service. I love how trustworthy they are. I always feel good leaving my cars in their hands.

Lynelle Wilkey

Customer Review

★★★★★

I brought my truck to drop it off to get inspected. They were thankfully not busy and said I could wait, it would be 30 minutes. They were finished in 15 minutes and we're so very nice. I will definitely be going back!!

David von Meyer

Customer Review

★★★★★

They saved the day! Down here in Virginia for my granddaughter's first birthday when the ball joint and CV Axle broke on a Friday before Memorial Day weekend! The vehicle was towed to their business on the advice of my son and they immediately got on the job, quoting a price I felt was very reasonable and the service was completed the same day so I did not have to spend the weekend worrying about anything but the birthday party! Thank you for the professional and prompt service!

Eugene Richley

Customer Review

★★★★★

Just had the greatest of experiences. I had a head light problem, had an estimate for service which was huge and Taylor's did it for free. Greatest of service. Why would you go anywhere else?

Laurie Smithdeal

Customer Review

★★★★★

Thanks to all the guys for your help today with our racing slicks! You're the best and I will spread the word!

Jason Gauthier

Customer Review

★★★★★

I called Taylor's last week to see if they could change the oil on my Class C Sunseeker RV. They told me it wouldn't be a problem and to come in first thing in the morning. I came in today 8/10/20 they greeted me right away and within minutes I was pulled into one of their bays and they went right to work. Great people and great service. I will definitely be bringing my RV back here for any type of repairs and service. And I would definitely recommend them to my friends and family.

Very impressed with the quality of work - one being the muffler. When my brother drove my car home - my dogs didn't even move whereas in the past they heard it coming from over three blocks away. Even with an additional task I called in later, I received my vehicle back in ONE DAY! Exceptional customer service, friendly, and honest pricing. - Martha W. (5 star review on Google)

I highly recommend Taylor Automotive! They are straightforward when it comes to what you need to have done now and what can wait. They don't try to upsell you on things you don't need which is nice. They are very affordable, friendly and the service is quick and done right the first time! - Lisa H. (5 star review on Google)

Awesome experience! - Mike H. (5 star review on Google)

Great family run business! - Jason S. (5 star review on Google)

I have been using these guys for work on my cars for a few years now, and they always come through and go above and beyond. It’s sad but it’s hard to find honest mechanics it seems. These guys are very professional and honest. They will tell you what’s going on and fix it without overcharging or upselling useless service. I usually work with Robert and Rob who are both very professional, honest, and personable. - Cody N. (5 star review on Google)

Family friend of ours owns this business. Other friends have also suggested this business. Professional, timely, honest and reliable. Highly recommend when looking for honest mechanics with quality work. Thanks Robert (and your staff) for having such a great place to bring my vehicles to. - Sarah B. (5 star review on Google)

I’ve been getting service at Taylor Automotive for 20+ years (before they were at this location). I know when I get an estimate from them it’s going to be honest, and there isn’t an up-sell for a bunch of service/repair you don’t need. You’ll get service with a smile and you’re not just another face; they know their customers! - Chele (5 star review on Google)

The wait was not too long! - Kimper D. (5 star review on Google)

This shop has such a friendly staff. - Haywood R. (5 star review on Google)

Fantastic job from everyone. - Jerald F. (5 star review on Google)

Visiting family in the Fentress Airfield area this weekend and noticed a nail in the right front tire. I called Taylor Automotive, and they said they could work it in this afternoon. The technician checked and found just a short piece of a screw in the tire that hadn’t gone all the way through. I was on my way in no time thanks to the courteous professionals at Taylor Automotive! Thanks again! - Edwin L. (5 star review on Google)

5 star rating from Bill P. for Taylor Automotive on Google

Very good place to bring your auto for all your car needs. Very friendly and outstanding automotive shop whose prices are very reasonable. They provide quick service and outstanding work. - Gilbert M. (5 star review on Google)

4 star rating from Robyn M. for Taylor Automotive on Google